RBS Accommodation Application Portal


Overview

Partnered with internal stakeholders and a third-party vendor to deliver an accommodation application portal that met strict usability, accessibility, and contractual requirements.

Highlights

  • Acted as the liaison between Residential Business Services and the vendor.
  • Ensured accessibility requirements and functional scope were met.
  • Contributed directly to .NET development to recover timelines.

Outcomes

Shipped with improved accessibility coverage and reduced delivery risk.