Overview

I partnered with internal stakeholders and a third-party vendor to deliver an accommodation application portal that met strict usability, accessibility, and contractual requirements.

Highlights

• Acted as the main liaison between the university’s Residential Business Services and the vendor.
• Ensured accessibility requirements (AAA compliance) and functional scope were met.
• Contributed hands-on to .NET development to recover timelines and reduce delivery risk.

Outcomes

The portal shipped with improved accessibility coverage, clearer governance, and reduced delivery risk through proactive project leadership.